Our Service Quality Targets

As a CPE registered school, we make a commitment to you: to bring quality education and an all-round administration support to you so that your student life with us will be managed and allow you to achieve your education goals and a more-balanced lifestyle. 
Type of Requests / Services Response Time
Resolve all Feedback & Complaints Within 14 days from date of feedback
Transfer / Withdrawal Procedures Within 2 weeks  from transfer / withdrawal application.
 Process Refund for Course Withdrawal
(if qualified)
Within 7 working days