F.A.Q

General

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[toggle title=”Tell me more about SmartLab Education Private School?” state=”closed”]

– SmartLab was founded in 1999 by a team of returned UK scholars.

– 6 centres in Singapore, of which 2 are designated for SmartLab Education Private School.

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[toggle title=”What is and how long is the admissions procedures?”]

Please email to privateschool@smartlab.com.sg for the detailed admission procedure.

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[toggle title=”What is the difference between SmartLab Education Private School and other private schools?”]

  • Our school comprise of a dedicated team of full time teachers led by our Principal, Mr Tony Tan, a graduate of Cambridge University with a 1st Class Honours degree and a former government scholar.
  • Compulsory admission interview by one of the management staff
  • Class size is no more than 18.
  • At least 1 Meet-the-Parent sessions per year.
  • Assessment progress report to parents.
  • Free tutorial classes for students.
  • Awards to reward learning attitude and academic performance.

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[toggle title=”Please tell me more about the principal of this school?”]

Mr Tony Tan, a SAF scholar whom had graduated from University of Cambridge, is one of the founders of SmartLab Education Private School with 13 years of teaching experience in science from Sec 3 to JC2, he has helped his students to achieve their best in academic results, turning many under performers into high scorers. He is also the key author of all science notes used in SmartLab.

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[toggle title=”What is Student Protection Scheme (SPS) and how can it protect Students?”]

The Fee Protection Scheme serves to protect the students’ fees in the event a PEO is unable to continue operations due to insolvency, and/or regulatory closure. Furthermore, the FPS protects the student if the PEO fails to pay penalties or return fees to the student arising from judgements made against it by the Singapore courts.

The Fee Protection Scheme will provide full protection to all fees paid by their students. All fees refer to all monies paid by the students to be enrolled in a private education institution, excluding the course agent commission fee(if applicable), miscellaneous fees(non-compulsory and non-stand fee paid onlywhen necessary or where applicable, for example, the re-exam fee or charges for credit card payment etc) and GST.

SmartLab Education Private School has adopted Master Escrow scheme (via DBS bank) to provide fee protection to all her students.

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[toggle title=”How is the Student Contract useful?”]

The contract will provide more transparency for enrolling international students, detailing information such as course fees, start and end date of course, facilities provided by the schools and recourse in the event of the need for fee refund etc.
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Fees and Financial Information

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[toggle title=”What is the cost of the whole course?” state=”closed”]

Please select the course you want to attend from the drop down list (on the top of this page) to find in details the cost breakdown of the whole course.

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[toggle title=”What is the mode of payment?”]

Please see Payment Methods.

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[toggle title=”What is Master Escrow Agreement?”]

Master Escrow is a form of Fees Protection Scheme that indemnifies the students for their tuition fees paid before commencement to the School.

Fees Protection Scheme is a scheme that serves to protect students’ fee in which SmartLab Education Private School has put in place in the form of Master Escrow Agreement (with DBS).

Click here to view a copy of the master escrow agreement dated 9 September 2004.

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[toggle title=”Are their any discounts or scholarships available?”]

SmartLab Education Private School provides early birds discount for its various courses. Please select the course you want to attend from the drop down list (on the top of this page) and view the payment options applicable to the respective course.

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[toggle title=”Is there refund policy?”]

You may find the details in the refund policy.

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[toggle title=”What does the administration fees include?”]

  • Notes and worksheets.
  • Materials for science practical.
  • Assessment tests.
  • Fee is applicable for the entire duration of the course.

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[toggle title=”Does the tuition fee include the exam fees?”]

No. Exam fees are not included.

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[toggle title=”Can SmartLab Education Private School register students as private candidates with SEAB?”]

Yes. O/A – Level examination fees are collected by SmartLab Education Private School in cash only and we will then make the payment to SEAB. Student may register on their own if they wish to.

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[toggle title=”How much is the fee for registering examination as a private candidate and when is the registration period?”]

The actual fee will only be released in SEAB website when its open for registration. Students are required to pay the fees directly to SEAB. SmartLab Education Private School will provide assistance to students for the registration.

Registration period and exam fees : Refer to SEAB website.

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