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Testimonials

Farrer Park Centre and Bishan Centre
The lessons are conducted at Farrer Park Centre, while the laboratory sessions are conducted at Bishan Centre where it boasts a full range of school lab equipment. With the use of GCE “O” level laboratories and Cambridge International Examination (CIE, University of Cambridge) marking schemes, these help the students prepare for the laboratory examinations.

Communication with Students and Parents
SmartLab maintains a 2-way communication channel with both the students and parents. They can phone in, walk in, email or even SMS any of the Customer Service Officer (CSO) and Teachers. Students are asked to conduct frequent surveys on the teachers. This feedback allows the teachers/CSO to improve on any shortcomings while validating some of the good practice that is adopted by the teachers.

Exam Focus Teaching
Teachers zoom in on the key foundation/principal points of each chapter and subsequently drill the students on the popular variants of the examination questions.

Test, Continual Assessments, Semester Assessments and Preliminaries
The main objective of this course is to improve the grades of the students. As such, the teachers continuously give tests, CAs, SAs and preliminary examination to gear the students. Teachers debrief the students after each assessment and guide them how they can improve and do better next time. After each CA, SA and preliminary, the parents are updated about the students’ progress, and an improvement plan is developed for each student.

Meet the Parents Sessions
After the SA1 and preliminary, parents are invited for a discussion about the student’s progress in studies. For parents who could not make the session due to work commitments, the operations manager will make a house call to discuss the ways that we are doing to help the students.

Extra Lessons for Students
During the school holidays, the teachers make an effort to give extra lessons in order to brush up the skills of the students. Students are recommended for weekend tuition classes at FOC, allowing them close supervision from the teacher.

Improvement Awards and Gifts
We recognize the students’ efforts this year and two of the private school students had received trophies for their persistence and willingness to work hard. At the end of year, each student was also presented gifts, commending their efforts that they had put in.

Outdoor Activities
The Geography students would participate in field trips to Bukit Timah Hill and Pulau Ubin as part of their lessons. The purpose of the day trips was to show how the tropical vegetation in Singapore has evolved.

Community Involvement Programme
Students would participate annually in the programme through charity work. In 2010, students from SmartLab® sold goods from The Society for the Prevention of Cruelty to Animals' (SPCA) and Society for the Physically Disabled (SPD). Their sales would help to raise funds for these societies.Click here for more details.

Private School Students Testimonials
	Farleeni ‘07: “SmartLab helped me believe in myself that I can do better! They helped me increase my self-confidence. " She improved 4 grades to score B3 in both Bio & Chem.
	Royston ’08 English Teacher: "Has a very good general knowledge as well as English topics…." Math Teacher: "Willing to sacrifice her personal time to have extra lessons…." Chemistry Teacher: "She sacrificed her personal time in order to give us extra lessons…." Physics Teacher: "Very good Physics teacher…."
	Rachel '08 English Teacher: "Interesting lesson…." Math Teacher: "I understand better…." Chemistry Teacher: "Lesson is interesting…." Physics Teacher: "Interesting, makes it easier to understand. I have done better in this subject here than in secondary school…."
	Joshua '08 Geography Teacher: "A very good teacher who always help when needed…. " English Teacher: "A very good teacher who always help when needed…" Math Teacher: "The fonts in her paper is very small but she is a good teacher…." Chemistry Teacher: "Very good teacher but the fonts in the worksheets are too small…." Physics Teacher: "Very sweet teacher. In choosing the question, has a very good strategic plan for O levels…."
	Jolyn ’08 English teacher: “Knowledgable, has a lot of interesting stories to tell…." Math Teacher: "Best Maths teacher, patient towards students, approachable and willing to help anytime…." Chemistry Teacher: "Very understanding and patient, approachable when there is doubts in understanding…." Physics Teacher: "Sufficient homework given, explanation on subject is clear…." She has improved 4 grades for her combined science from D7 to B3.
	Hannah ’08 Geography Teacher: “Very detailed notes…." English Teacher: "Attempts to make lessons interesting…. " Math Teacher: "Patient teacher…." Biology Teacher: "Knowledgeable about the topic…."
	Adam ’08 Geography teacher: “Very good…. " English Teacher: "Very extensive knowledge…. " Physics Teacher: "Teacher is very knowledgeable…."
	Lee Jong Won ’08 Chemistry Teacher: "Good…" Biology Teacher: "Thank you!" Improved 4 grades for Additional Math from D7 to B3, 2 grades for Elementary Math from C5 to B3 and 3 grades for English from E8 to C5.
	Alan Chua ’09 “SmartLab’s notes are very detailed”
	Aaron Yeo ’09 Chemistry Teacher: “She is a teacher who has students' interests at heart”
Private School Parents Testimonials
At SmartLab®, we strive to provide the best for our students, and this means we are constantly upgrading through finding ways to improve ourselves and our services. Feedbacks from students as well as from parents are valuable to us and are used to improve teaching and customer satisfaction. From the recent Private School Parents’ Survey conducted in June 2010, 80% of the parents have agreed that after their child joined SmartLab®, they are satisfied with their child’s effort on studying and preparing for assessment. Below are some of the feedbacks from parents;
“Weekly feedback from email is very useful and excellent. My daughter is more focus.” - Mr. Raju (Father of Va. Gayatheri)
“Teachers and staff are able to keep my son motivated in learning and he looks forward to go to school most of the time. The tutors are caring and given him lots of encouragements. I can see that Gregory is taking the course seriously. The efforts put in by all the staff and teachers are commendable, please keep up the good works. Thank you.” - Mr. Tan Cheng Hwa (Father of Gregory Tan Bing Hao)
“The best reason if I would recommend the school to other parents is the extra classes or tuition that the school provide.” - Mrs. Rawiyah (Mother of Ummairah Binte)
“The weekly attendance info was really helpful. The last “Meet the Parents” session I attended was encouraging and affirming about my son’s progress and useful insights of his behavior, strengths and weakness observed and help he received from few classmates and teachers. Keep it up! Thanks for all your help with my son, Daniel.” - Mrs. Lim Chan Poh Leng (Mother of Daniel Lim)
Recipient of Academy Awards
	Emmanuel Koh ’09, one of recipients of the Local Study Award, photographed here with Ms Joycelyn Chew, Vice Principal of SmartLab® Private School
	Nimmi Balakrishnan ’09 English Teacher: “The English teacher gives us examples of composition writing which are very useful and the comprehension practices. They enable us to understand the ways of tackling the questions…….he (also) makes English fun to learn; he is able to interact and connect to the students every well in his lessons. I learn more than just English which is very helpful. Chemistry Teacher: "She teaches well, she makes sure we understand what she teaches, she clears our doubts immediately. She even takes extra effort to teach those who have problems” . Physics Teacher: "I like how the physics teacher shows us videos to make the lessons more interesting. It also enables us to learn more.”
	Anjana Babu ’09 Math Teacher: “The mathematics teacher teaches really well and I understand E. Maths way better now……”.
	Syhirah Binte Salino ’09, one of recipients of the Local Study Award, photographed here with Ms Joycelyn Chew, Vice Principal of SmartLab® Private School
	Glen Chia ’09, one of recipients of the Local Study Award, photographed here with Ms Joycelyn Chew, Vice Principal of SmartLab® Private School