FAQ    

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General

1.   Tell me more about SmartLab®?

  • SmartLab® was founded in 1999 by a team of returned UK scholars.
  • 8 branches in Singapore, of which 3 are designated for private school.
  • MOE approved private school.
  • Approved Cambridge International Centre
  • Diploma for Teachers and Trainers – accredited by University of Cambridge International Examinations (CIE).
  • Diploma in Business - accredited by University of Cambridge International Examinations (CIE).


2.   Please tell me more about the principal of this school?

Ms Hazel Poa is one of the founders of SmartLab®. With 14 years of teaching experience in Mathematics from Sec 1 to JC 2, she has helped her students achieve their best in academic results, turning many under-performers into high-scorers. She is also the key author of all mathematics notes used in SmartLab®. Ms Hazel Poa received her 1st Class Honors degree in Mathematics from Cambridge University in England, under the PSC Scholarship. She exemplifies academic excellence even from young, having achieved full distinctions in her O Level examinations and A Level examinations, apart from receiving her Master of Mathematics degree also from Cambridge University.

3.   What is and how long is the admissions procedures?

Details of the admission procedures can be found in Application Procedure of the course. Please visit the website of the course to get the details of the selected course.

4.   What is the last day to submit the application?

Please visit the course website to find the details of the course timetable. Do also note that to enjoy the early birds discount, the application has to be submitted before the discount period ends.

6.   What is the difference between SmartLab® and other private schools?

  • Widely known for result improvement in our students over the past 8 years. Improvement of our students’ results can be viewed here.
  • Our school comprise of a dedicated team of full time teachers led by our principal, Ms. Hazel Poa.
  • Activities and workshops aimed at motivating students, building confidence and resilience.
  • Emphasis on understanding to ensure true learning and lasting comprehension.
  • Individualized teaching incorporated in a group setting through our student profiling so as to cater to and maximize individual student's potential.


GCE "O" Level Private School

1.   Who is eligible to enroll on this course?

Students who have previously taken GCE ‘O’ Level examinations or equivalent before

2.   Is this course full or part-time?

  • We are offering only full time courses, minimum 5 hours of lessons each day, for 5 days in a week (minimum 25 hours of lessons).
  • Full-time (O-Level): English + Physics + Chemistry + Biology + A Maths + E Maths (6 subjects).
  • Students who are interested in part time courses can join our normal tutorial classes.


3.   What is the maximum class size? Are there a minimum number of students to start?

  • Small class size.
  • Maximum of 12 students.
  • No minimum. Class will start in January.


4.   Where is the location for taking the exams?

To be notified and designated by SEAB (Singapore Examinations and Assessment Board) in the later part of the year.

4.   What are the credentials of the teachers-in-charge of this programme?

Refer to the "Our Teachers" section.

Fees and Financial Information

1.   What is the cost of the whole course?

Please select the course you want to attend from the drop down list (on the top of this page) to find in details the cost breakdown of the whole course.

2.   What are the various payment options?

  • Registration and Administration fees: cash only (no cheques/cashiers order).
  • Tuition fees: cash or cheques (local banks only) / cashiers order .


3.   What is the mode of payment?

Non-Tuition Fees ( Application fees and student pass application fees), both non-refundable and need to be made upon registration before Student pass application can be processed are made payable as :

  1. All payments must be in Singapore currency.
  2. Payments can be made by cash or cheques made out to “Smartlab Education Centre Pte Ltd”


Tuition Fees has to be deposited to in accordance to Master Escrow Agreement (with DBS) before commencement by any of the following methods:-

a) SGD crossed cheque/SGD Cashier’s order/SGD Bank Draft
b) Telegrahic transfer
c) DBS/POSB ATM – Bill Payment
d) DBS internet banking – Bill payment


4.   What is Master Escrow Agreement?

Master Escrow is a form of Student Protection Scheme that indemnifies the students for their tuition fees paid before commencement to the School.

Student Protection Scheme is a scheme that serves to protect students’ fee required by Consumers Association of Singapore (CASE) in which Smartlab has put in place in the form of Master Escrow Agreement (with DBS).

Click here to view a copy of the master escrow agreement dated 9 September 2004.


5.   Are their any discounts or scholarships available?

SmartLab provides early birds discount for its various courses. Please select the course you want to attend from the drop down list (on the top of this page) and view the payment options applicable to the respective course.

6.    Does the tuition fee include the exam fees?

No. Exam fees are not included.

7.    Can SmartLab® Private School register students as private candidates with SEAB?

Yes. O - Level examination fees are collected by SmartLab Private School in cash only and we will then make the payment to SEAB. Student may register on their own if they wish to..

8.    How much is the fee for registering examination as a private candidate and when is the registration period?

  • The fee is $60 + examination fees + GST.
  • Exam fees are different for each subject:


9.    What does the administration fees include?

  • Notes and worksheets.
  • Materials for science practical.
  • Assessment tests.
  • Fee is applicable for the entire duration of the course.