FAQ    

 

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General

1.   Why apply for SmartLab Education? What benefits do I get as a student?

SmartLab has been in the education service industry for almost ten years. Over the years we have progressed and created a unique Brand name for ourselves. We have received a number of accreditions including the "Singapore Prestige Brand Award","Spirit of Enterprise Award 2006" and the "ASE Chartered Science Teacher, UK (CSciTeach)" awards. We have also been awarded the International Centre status by Cambridge International Examination. In SmartLab you get a chance to learn from under highly dedicated tutors with a strong bankground in teaching. Along with that you will enjoy the following benefits :

  • Small Class Size
  • Cambridge International Accreditation
  • E-learning support
  • Assistance and support with DTT Assessments


2.   What is and how long is the admissions procedures?

Details of the admission procedures can be found in Application Procedure of the course. Please visit the website of the course to get the details of the selected course.

3.   What is the last day to submit the application?

Please visit the course website to find the details of the course timetable. Do also note that to enjoy the early birds discount, the application has to be submitted before the discount period ends.

Fees and Financial Information

1.   What is the cost of the whole course?

Please select the course you want to attend from the drop down list (on the top of this page) to find in details the cost breakdown of the whole course.

2.   What are the various payment options?

You can pay in installments for most of the courses available in SmartLab. Please select the course you want to attend from the drop down list (on the top of this page) and view the payment options applicable to the course.

3.   What is the mode of payment?

Non-Tuition Fees(Application fees and student pass application fees), both non-refundable and need to be made upon registration before Student pass application can be processed are made payable as :

  1. All payments must be in Singapore currency.
  2. Payments can be made by cash or cheques made out to “SmartLab Education Centre Pte Ltd”

Tuition Fees has to be deposited to in accordance to Master Escrow Agreement (with DBS) before commencement by any of the following methods:-

a) SGD crossed cheque/SGD Cashier’s order/SGD Bank Draft
b) Telegrahic transfer
c) DBS/POSB ATM – Bill Payment
d) DBS internet banking – Bill payment


4.   What is Master Escrow Agreement?

Master Escrow is a form of Student Protection Scheme that indemnifies the students for their tuition fees paid before commencement to the School.

Student Protection Scheme is a scheme that serves to protect students’ fee required by Consumers Association of Singapore (CASE) in which Smartlab has put in place in the form of Master Escrow Agreement (with DBS).

Click here to view a copy of the master escrow agreement dated 9 September 2004.


5.   Are their any discounts or scholarships available?

SmartLab provides early birds discount for its various courses. Please select the course you want to attend from the drop down list (on the top of this page) and view the payment options applicable to the respective course.

6.   Is there refund policy?

You may find the details in the refund policy.

Diploma For Teachers and Trainers (Full time)

1.   How many students will there be in a class?

Not more than 20.

2.   Is attendance compulsory?

A minimum of 75% attendance is required. Those whose attendance fall below 75% will not be awarded the diploma.

3.   What are the pre-requisites?

Candidates must have completed GCE “O” level and achieved english proficiency. Candidates must also be current practitioners; i.e. must be teaching / training or conducting lessons currently (this includes private tutoring); as candidates must submit assignments which are authentic and practice–based. It may be possible for us to arrange teaching assignments for non-practitioners who nonetheless wish to take up this course. Such arrangements are on a case by case basis and a fee is chargeable.

4.   Is there an examination?

No. The diploma will be awarded (or not) on the basis of 4 assignments of about 3600 words each. Each assignment will be graded as fail, pass or distinction. Candidates must pass all 4 assignments to be awarded the diploma. However, candidates who fail any assignment are allowed to amend and resubmit the assignment for assessment.

5.   If I fail a module, would I incur additional payment?

Yes. The re-marking of the assignment incurs additional cost payable to CIE, UK. This additional fee is currently estimated at about 31 English pounds, subject to change.

6.   What is the diploma grading?

The diploma would be graded pass or distinction. Only candidates who obtain 3 distinctions out of the 4 assignments will be awarded a Distinction for the Diploma.

7.   What is covered under the programme?

Details of the DTT syllabus is available on CIE’s website:
http://www.cie.org.uk/qualifications/teacher/qualifications/teacher/level2/diptt/overview
In addition, we will be providing extra content training on secondary Maths and Science from time to time.

8.   What is the maximum length of time a candidate has to complete the Diploma?

3 years from the date of submission of his/her first assignment.

9.   What other support is provided for the preparation of the assignments?

Apart from the lessons and discussion groups, online e-learning modules and email enquiries will be provided to support the candidates in their preparations for the assignments.

10.   What if I need more information?

Please email course@smartlab.com.sg for general enquiries. You can also request for appointments for a face-to-face consultation.

11.   Are there any employment opportunities after graduation?

As this qualification is internationally recognised, it will open the door for you to apply to any educational institution if you currently do not have a professional qualification in teaching. We can provide additional information on employment opportunities in Singapore, including working as a teacher in one of our centres in Singapore.

12.   Is examination fee refundable?

Examination fees is made payable to Cambridge International Exam. Note that the exam fees is non-refundable once the candidate has registered with CIE.

13.   Are there any funding/assistance available?

SDF funding (available to Singaporeans and PRs) can be obtained for this course. There may be other financial assistance available at different times. Please check with our consultants on how you can qualify for funding. SDF funding can be provided subjected to conditions.

Diploma For Teachers and Trainers (Intensive 1 month course)

1.   What is the difference in Full Time Diploma for Teachers and Trainers and Intensive Diploma for Teachers and Trainers?

Diploma for Teachers and Trainers(Intensive) course is a 1 month crash course.
Both courses are validated by Cambridge International Examination.


Maths and Science Content Training Certificate

1.   Why take this course with SmartLab?

SmartLab has been in the education industry for nearly 10 years. Over the years we have not only developed a niche market for ourselves in the education industry in Singapore but also have received several accreditations including the "Singapore Prestige Brand Award”,” Spirit of Enterprise Award 2006" and the "ASE Chartered Science Teacher, UK (CSciTeach)" awards.

One of the major reasons for our success is the in-house intensive training we provide to our tutors. These training sessions are meant to groom our tutors to prepare the students better for the exams and to keep the students interested in the subject. The success of the training can clearly be seen by the tremendous improvement of our students’ grades.

These results have boosted our confidence and our belief in the training system and teaching methodology we follow at SmartLab. Now we want to give the opportunity to other teachers and tutors to enhance and improve their teaching styles in the specialized subject.


2.   What makes this course so different?

Our course gives you a rare opportunity to understand our teaching methodology and style, which we have perfected over ten years.

Other than that you our course is different because:

  • Knowledge Support by Our Trained Tutors: All the Trainees will be provided knowledge support by our tutors. You can pose us any question on the subject you take the training for and our tutors will work it and provide you with solutions. This service is available even after the completion of the training.

  • Accreditation by SmartLab: All the trainees who complete this course will be provided with a certificate to indicate their successful completion of the course. (The Certification will be provided by SmartLab) Along with that your name will be listed in SmartLab’s Company website.

  • Association with SmartLab: Graduates of the course can become business partners of SmartLab as a licensee or a franchisee in Singapore or overseas.

  • Career Opportunities in SmartLab: Graduates of this course can even be considered for a teaching post in SmartLab. We, at SmartLab, are always on the look out for smart talented people passionate about teaching.

  • Tailored for the Subject: Each of the courses has been tailored for that specific subject. Our tutors have meticulously worked on designing the training only to focus on the selected subject area.



3.   What can be my next career move?

After completion of the course you can decide to sign up for the Diploma for Tutors and Trainers course. This course is accredited by Cambridge International Examination and is recognized in many countries across the globe. We at SmartLab provide a wide array of options for the above-mentioned course. You can decide to take the online course, the intensive one-month course or even the full time classroom course based on your preference. The details on the course can be found on our course website.

4.   What is the advancement upon completion of the Certificate?

Maths and Science Content training certificate is designed to strengthen and enhance the candidates’ performance in the subject that he/she will be specializing in teaching. It will be extremely useful for candidates who wish to seek teaching career in Singapore but has no experience or knowledge on the local syllabus. Upon completion of the Certificate, candidates can advance to Diploma for Teachers and Trainers.

5.   Are there any funding/assistance available?

Unfortunately no SDF funding will not be available for this course as this is a short duration course.

6.   Will we be provided any material for the content training?

Yes, handout on the notes of the topics and related questionsns to be discussed will be given out.

7.   Does PSLE Math and Science consists of other levels of primary school?

Yes, as PSLE is tested for the entire primary level, but the topics we have selected focus on those that have higher weightage and topics that most students have difficulty in handling.